Shipping & Returns

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer $7.95 flat rate shipping within the Continental US, shipping from Texas.

In-store pickup

You can skip shipping fees with free local pickup from our store in the Panther Creek Shopping Center (4775 W. Panther Creek #158A, right next to Starbucks). After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 10:00 to 6:00 Monday through Friday, and 9:00 to 5:00 on Saturdays. Please have your order confirmation email when you stop by.

Returns

All returns or exchanges should be brought to the store or shipped to:

Teacups and Tadpoles
4775 W. Panther Creek Drive #158A
The Woodlands, TX 77381

When shipping a return or exchange, please include your name, order number, and contact information.

Purchases may be returned within 14 days of receipt of goods for a refund to your original method of payment. Only exchanges or store credit will be issued after 14 days. We cannot issue refunds or exchanges more than 30 days after purchase.

All sale items are Final Sale.

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Jellycat Original

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